Returns

30 Days to Return

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

TO START A RETURN PLEASE CONTACT

hello@so-do-gra.co.uk

Items sent back to us without first requesting a return will not be accepted.
You will be responsible for paying for your own shipping costs for returning your item.

Original shipping costs are non-refundable.

Return Cost

You will be responsible for paying for your own shipping costs for returning your item.

Original shipping costs are non-refundable.

Damages and issues

Please inspect your order upon receIPT and contact us immediately if the item is defective, damaged or if you receive the wrong item,

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Exchanges

PLEASE NOTE WE DO NOT OFFER EXCHANGES.